I have been billed to my credit card for the Adobe services of another account that I do not have and I'm not subscribed to. I'm literally paying for some else's tools.

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I pay my regular services Abobe stander and Acrobat Export. Suddenly I’m getting billed for other products that belong to another account, not mine. The finder tool tells me they belong to another account. What can be done?

John T SmithCorrect answer

Community Expert

https://helpx.adobe.com/contact.html?rghtup=autoOpen

- and enter AGENT in the box asking How can we help you?

Be prepared to call the fraud number for your credit card

B

Beauteous_Brilliancee58aAuthor

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Th

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kglad

Community Expert

contact adobe support via chat. if they can’t fix the problem, report fraud to your credit card provider.

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B

Beauteous_Brilliancee58aAuthor

Participant

Do you have the link to the chat?

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John T Smith

Correct answer

Community Expert

https://helpx.adobe.com/contact.html?rghtup=autoOpen

- and enter AGENT in the box asking How can we help you?

Be prepared to call the fraud number for your credit card

Translate

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