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AmyliaRachel
Participant
November 27, 2020
Question

I have been charged doubled.

  • November 27, 2020
  • 1 reply
  • 154 views

I checked my invoice this month and I realised that I have been charged doubled the amount from the credit card. I checked my orders to make sure that I did not accidentally make another order, but there wasn't any new order. Please help. 

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    1 reply

    M
    Community Expert
    Manan JoshiCommunity Expert
    Community Expert
    November 27, 2020

    Hello @AmyliaRachel,
    Sorry to hear that you are facing trouble. Unfortunately, you won't find the help you need at these forums. These are peer to peer forums, with no one here having access to your account information. You need to contact support.
    Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
    https://helpx.adobe.com/contact.html
    Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
    Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
    https://tinyurl.com/y7cfrr7y
    -Manan

    -Manan
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