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Thandokazintshinga
Participant
July 28, 2026
解決済み

I have been trying to cancel my Adobe subscription, I can’t afford and I am getting bank charges due to insufficient. Please cancel the subscription

  • July 28, 2026
  • 返信数 7.
  • 35 ビュー

I cant cancel it, I been trying for news now. Please help 

 

    解決に役立った回答 Manan Joshi

    Hi ​@Thandokazintshinga you will have to fix the payment issues only then will you be able to cancel the plan. If you get charged and are within the refund period the refund would be issued. See the following articles

    https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

    https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

    返信数 7

    Thandokazintshinga
    Participant
    July 28, 2026

    I am trying to cancel the plan but I get the error message. I been trying to do this now for weeks. Please help 

    Community Expert
    July 28, 2026

    The error says what I am telling. You will have to fix the payment issue for the cancellation to go through

    -Manan
    Thandokazintshinga
    Participant
    July 28, 2026

    It requires me to make a payment and I don’t have funds, this was the trial I been trying to cancel it. 

    Manan JoshiCommunity Expert解決!
    Community Expert
    July 28, 2026

    Hi ​@Thandokazintshinga you will have to fix the payment issues only then will you be able to cancel the plan. If you get charged and are within the refund period the refund would be issued. See the following articles

    https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

    https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

    -Manan