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Participant
September 6, 2025
Question

I have canceled my subscription

  • September 6, 2025
  • 1 reply
  • 266 views

I have cancelled my subscription successfully and still receiving a bill to pay monthly 

1 reply

Participant
September 6, 2025

Dear Adobe Support,

 

I am writing regarding an issue with my Adobe Acrobat Pro subscription. I had canceled my subscription and also paid the applicable early termination fees as required. However, despite this, I am still receiving billing notices for the same subscription.

 

Kindly review my account and clarify why I am still being charged after the cancellation and settlement of fees. I would appreciate it if you could resolve this issue at the earliest and confirm that no further charges will be applied.

 

Please let me know if you require any additional details or documents from my side.

 

Thank you for your assistance.

 

Best regards,

Ahmed

jane-e
Community Expert
Community Expert
September 6, 2025

@ahmed_4619 

 

I've merged your duplicate posts into one thread as per forum guidelines.

 

Jane