I have cancelled Adobe Pro since Feb 2026 but still getting charged monthly. How do I stop the monthly charges?

Forum|Forum|3 days ago
August 31, 2026
3 replies
12 views

AD04681002197CMY - I have cancelled the Acrobat Pro & AI Assistant for Acrobat since February 2026 and when I check if I have successfully cancelled, it indicates yes. however since March, April, May, June, July, August I have been charged RM143.64 on my credit card. I have to cancel my credit card just to make the auto debit to stop. Attached are the screenshot that I have no plans under my name, and the subsequent invoices I am still being charged. Please stop the charges as I am no longer subscribed and reimburse the money paid after the subscription was cancelled in February 2026. Thank you.

invoice - June 2026.pdf

invoice - May 2026.pdf

invoice - April 2026.pdf

invoice - March 2026.pdf

ShivangiGupta

Community Manager

Hi @gifted_yogibb21,

We appreciate you writing in.

I confirm that there is no active subscription associated with your account. Also, I checked the transaction history and could not find any recent transaction requested by Adobe.

Please refer to the article shared by @kglad to identify any unfamiliar charge. I hope it helps.

^Shivangi