I have cancelled my subsription but still being charged

Hi  Amiable_user8da7,

I understand how confusing subscription changes and charges can be.

I can see that you had purchased Acrobat Pro and Acrobat AI Assistant. While the AI Assistant subscription was cancelled, it appears that Acrobat Pro remained active, which is why you continued to be charged for it.

The Acrobat Pro subscription has now been cancelled, and access to the service will continue until September 9, after which it will end.

If you have any questions about your subscription or need help with anything else, please let us know. We're happy to help.

Thanks 

Kanika Sehgal