I have cancelled my subsription but still being charged

Thank you for your post, ​@Cassandra299693193agv.

I apologize for any confusion regarding the recent charge you received from Adobe.

I reviewed the available account information and can confirm there are currently no active subscriptions associated with the account. I can also see that Adobe Acrobat Pro and AI Assistant for Acrobat were both started and canceled on June 29, the same day.

If you are seeing a recent charge, please review the following document, which covers common reasons for unexpected Adobe charges and steps to identify the account associated with the charge:

Unknown Adobe charge or billing transaction

Please update this public discussion thread if you have any questions, ​@Cassandra299693193agv.