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Participant
Jul 25, 2026 6:01 AM UTC
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i have made the payment but still my membership is not coming

i have made the subscription but still now its not reflecting 

 

    2 replies

    kglad
    Community Expert
    Community Expert
    Jul 26, 2026 1:09 PM UTC

    first, check your account, https://account.adobe.com and verify everything is what you expect.

     

    then sign out of the cc desktop app

     

     

    then exit the cc desktop app and reopen it.  sign in with the same adobe id/pass used to confirm your subscription.

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    N8.
    Community Expert
    Jul 25, 2026 8:46 AM UTC

    Hey ​@precise_smarts5C25 
    Could you try logging out of your creative cloud app and logging back in? 
    Cheers
    Nate

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