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Participant
July 25, 2026

i have made the payment but still my membership is not coming

  • July 25, 2026
  • 2 replies
  • 21 views

i have made the subscription but still now its not reflecting 

 

    2 replies

    kglad
    Community Expert
    Community Expert
    July 26, 2026

    first, check your account, https://account.adobe.com and verify everything is what you expect.

     

    then sign out of the cc desktop app

     

     

    then exit the cc desktop app and reopen it.  sign in with the same adobe id/pass used to confirm your subscription.

    July 25, 2026

    Hey ​@precise_smarts5C25 
    Could you try logging out of your creative cloud app and logging back in? 
    Cheers
    Nate