I have two plans of All Programs Creative Cloud by misstake?

Question

HelloI can see on my account under my plans that I have two annual plans of Creative Could All Programs, both started at the same date 7 oct 2020. There must have been some misstake when I signed up for this as I only need one of them. Can someone please help me how I can cancel one of the annual plans without needing to pay for the rest of the 10 months (subscription ends 7th oct 2021)RegardsMarcus Groszman, Sweden

Manan Joshi · Answer

Hello @Erla of Sweden,Look at the following link for information on how to cancel your subscription.https://helpx.adobe.com/manage-account/using/cancel-subscription.htmlIf the information does not help, then you need to contact support.Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.https://helpx.adobe.com/contact.htmlClick on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammershttps://tinyurl.com/y7cfrr7y-Manan

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