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윤
윤정조80650733
Participant
February 12, 2020
Question

I hope you handle it quickly.

  • February 12, 2020
  • 1 reply
  • 143 views

my
The account is REMOVED

I paid my annual payment.
But I got an error
The money has been paid twice and I am not using it.
I hope you handle it quickly.

There is no phone connection. Please call me from Adobe Korea.

 

[personal information removed for your protection]
[This is a public forum, not Adobe support, please do not post personal information]

This topic has been closed for replies.

1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
February 12, 2020

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730

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