I just cancelled my subscriotion that I hardly use, is it possible to get a refund please I feel like Ive wasted alot of my money uninetentionally. Please help.

Question

Hi Billing Team

I trust you are well. Kindly assist in considering a refund for my cancelled subscription even if its a one month refund or a portion of it. I think granting me this refund will make me feel alot better as I subscribed thinking I would use this app more often but it seems, with this new job that I have started I dont use Adobe at all, even last month I paid for subscription but didnt use it.

Your kind consideration in this request will be much appreciated.

Sincere Regards

Asia Allie

AkanshaAshra · Accepted Answer

​Hi @Celestial_Mischief5E12, Thank you for reaching out to the community. We checked your account and can see that your Adobe Acrobat Pro and AI Assistant for Acrobat are currently under the process of cancellation For information about refund eligibility, please review the cancellation and refund terms applicable to your plan here. Refund eligibility depends on the plan type and when the cancellation takes place. Understand Adobe's subscription terms and refund policies We hope this helps clarify the next steps. Please feel free to let us know if you have any other questions, and we’ll be happy to guide you. ^Akansha

John T Smith · Answer

If you cancel during the first 14 days you will get a refund of your initial charge - after 14 days there is no refund if you cancel before the end of your subscription

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

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