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MotoRider_Sean
Participant
June 18, 2026
Answered

I just got notified of a payment and I immediately cancelled my plan. I do not need it for the year as I do not use or need the apps. what is the best way to get money refunded immediately.

  • June 18, 2026
  • 1 reply
  • 3 views

I need a refund as I cancelled my plan and do not need it for the whole year

    Correct answer Jeff_A_Wright

    Thank you for posting, MotoRider_Sean.


    I am sorry for any confusion you encountered with your commitment and for not finding more value in our services.


    I can confirm that the cancellation process is not complete; this is why you were charged. Please click on https://adobe.ly/4xBZ4FX to speak with a member of our team who can help you end your commitment and request a refund.


    I don't see any records of any previous attempts to reach us, so use a different device if you are unable to contact anyone at https://adobe.ly/4xBZ4FX.


    For more information about the cancellation and refund process, see https://adobe.ly/4xUXYWj.


    Please update this public discussion thread if you have any additional questions, MotoRider_Sean. ^JW

    1 reply

    Jeff_A_Wright
    Community Manager
    Jeff_A_WrightCommunity ManagerCorrect answer
    Community Manager
    June 18, 2026

    Thank you for posting, MotoRider_Sean.


    I am sorry for any confusion you encountered with your commitment and for not finding more value in our services.


    I can confirm that the cancellation process is not complete; this is why you were charged. Please click on https://adobe.ly/4xBZ4FX to speak with a member of our team who can help you end your commitment and request a refund.


    I don't see any records of any previous attempts to reach us, so use a different device if you are unable to contact anyone at https://adobe.ly/4xBZ4FX.


    For more information about the cancellation and refund process, see https://adobe.ly/4xUXYWj.


    Please update this public discussion thread if you have any additional questions, MotoRider_Sean. ^JW