Thank you for posting, ​@realistic_Daisya840.

I am sorry you are encountering problems accessing your recent purchase.

As ​@kglad mentioned, please start by checking your Adobe account and confirming that you're signed in with the same account that was used when the purchase was made.

https://account.adobe.com

I checked the account associated with this community profile and do not see an active subscription. This can happen when the purchase was completed using a different email address, Apple ID, Google account, Facebook account, or another Adobe account.

If you're not sure which account was used for the purchase, this document may help:

https://helpx.adobe.com/account/individual/manage-your-account/cant-find-adobe-account.html

Thank you as well to ​@kglad for the helpful guidance on verifying the account and signing back into the Creative Cloud desktop app with the correct account.

Please update this public discussion if you have any additional questions, ​@realistic_Daisya840.

i just pay and i cant use the program