i just subscribe annual plan 1 year, but they still charge me the 13 month😂😂😂😂😂

Question

only subscribe annual 1 year, but still charge the 13 month&#128514;&#128514;&#128514;&#128514;&#128514;&#128514;donno why?How to get my money back &#128514;&#128514;&#128514;&#128514;&#128514;

kglad · Accepted Answer

if no manual cancel the plan , maybe adobe will continue subscription or make more charge correct, plans automatically renew unless explicitly cancelled.

kglad · Answer

you can get clarification (eg, did you opt for a stock supbscription, too) by contacting adobe support. there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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