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Participant
July 21, 2026
Question

I’m getting charged $10.88 because of a free one week plan I did I’m not paying it because it was a free plan so fix this

  • July 21, 2026
  • 1 reply
  • 6 views

 

    1 reply

    Jeff_A_Wright
    Community Manager
    Community Manager
    July 21, 2026

    Thank you for posting, Unique.


    I apologize for any confusion you may have encountered while signing up for or managing our services.


    I can confirm that the payment method you used to compensate us for our services was not accepted. Please click on https://adobe.ly/4frwSNX to speak with a member of our team who can help you with your cancellation and refund request.


    For more information about the cancellation and refund process, see https://adobe.ly/4wWhksE. Any refunds issued will take up to 14 days.


    Please update this public discussion thread if you have any additional questions, Unique. ^JW