I'm having a billing issue after 6 days and the system is rejecting my Dana e-wallet due to an error. Can anyone help?

Question

I use Dana as my payment and i canot update my subcription because the system wont let me/eror and i cannot use credit/debit card because i dont have both card. i only miss the payment for 6 days

Jeff_A_Wright · Answer

Thank you for posting to this public discussion forum,

Tirtana.

I am sorry for any problems you have encountered while managing your subscription or updating your payment method.

What type of error are you receiving? Tirtana? Have you contacted Dana to confirm that there are no current errors that are preventing them from delivering payment to Adobe?

Please try using a different web browser or device to update your payment method using the steps listed at https://adobe.ly/4ajWN8u.

Please update this discussion thread with the specific error you are receiving, or if you have any questions, Tirtana. ^JW

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