I' m having the same problem right now. I have canceled the subscription, but they are still trying to make me pay!

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I cancelled the subscription but it still trying to charge my card and i havent got the refund yet

Community Manager

Hi @Nicholas,

Thank you for being an Adobe customer. While we're sorry to see you cancel your subscription, I'm happy to confirm that we have initiated a refund for you.

Please wait for 12-14 days for the refund to get processed.

Thanks for your patience.

^Shivangi

ShivangiGupta

Correct answer

Community Manager

Hi @Nicholas,

Thank you for being an Adobe customer. While we're sorry to see you cancel your subscription, I'm happy to confirm that we have initiated a refund for you.

Please wait for 12-14 days for the refund to get processed.

Thanks for your patience.

^Shivangi

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^Shivangi