I'm not receiving my OTP

Thank you for posting, ​@AlaaAmari.

Thank you as well for your recent purchase!

I’m sorry for the frustration you are experiencing with the verification process.

I can confirm that the email address associated with your Adobe account has already been verified. If you are prompted to verify your identity, you can use email verification as an alternative while we work to better understand the SMS verification issue.

One thing I would like to clarify is your location, ​@AlaaAmari. You mentioned using a Tunisian phone number, but the Adobe account associated with this discussion is registered in Saudi Arabia. Could you please confirm which country you currently reside in and which country's phone number you are attempting to verify?

In the meantime, you may find the following documents helpful:

Troubleshoot two-step verification sign-in issues:
 https://helpx.adobe.com/account/individual/sign-in-and-security/security-and-recovery/cant-sign-in-with-two-step-verification.html

Set up and use two-step verification:
 https://helpx.adobe.com/account/individual/sign-in-and-security/security-and-recovery/set-up-two-step-verification.html

For your privacy and security, please do not post your phone number in this public discussion. Once we better understand whether you are located in Tunisia, Saudi Arabia, or another country, we can provide more specific guidance, ​@AlaaAmari.

try using email verification.