Skip to main content
Participant
November 27, 2020
Answered

I'm trying to get a refund.

  • November 27, 2020
  • 2 replies
  • 1232 views

I want made a video by experiencing the program for free. But my computer's OS was Windows 7, so it didn't start. It was left unattended and eventually paid. I just applied for it and wrote it down, so please issue me a refund me.

This topic has been closed for replies.
Correct answer @mj

Good day @카0D45 ,

Please note that this is a user-led technical community forum.

We are unable to help you with your request.

Please contact Adobe directly.

This should help you get in touch with the right people.

https://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

Good luck

mj

2 replies

Peru Bob
Community Expert
Community Expert
November 27, 2020

Moved to the Account, Payment, & Plan forum.

@mj
Community Expert
@mjCommunity ExpertCorrect answer
Community Expert
November 27, 2020

Good day @카0D45 ,

Please note that this is a user-led technical community forum.

We are unable to help you with your request.

Please contact Adobe directly.

This should help you get in touch with the right people.

https://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

Good luck

mj