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RameshSal
RameshSal
Participant
March 31, 2026
Answered

I made free trial subscription for 7 days but my account was deducted by 350 rupees in autopay.

  • March 31, 2026
  • 1 reply
  • 23 views

 I had purchased the free trial of 7 days on 31-3-2026 and on the same day it got debitedI don't know why it got deducted. I need to complain and want my money back. Look into this matter asap and refund my money.

 

    Correct answer Jeff_A_Wright

    Thanks for posting to this public discussion forum, ​@RameshSal. I don’t see an active subscription or any transactions under the account you used to create this public post.

     

    Please see https://helpx.adobe.com/account/individual/billing-and-payments/payment-and-billing-issues/unknown-charge-on-bill.html to locate the account with your recent purchase. You will need to log in with the correct account to access or manage the services you purchased, ​@RameshSal.

    1 reply

    Jeff_A_Wright
    Community Manager
    Jeff_A_WrightCommunity ManagerCorrect answer
    Community Manager
    March 31, 2026

    Thanks for posting to this public discussion forum, ​@RameshSal. I don’t see an active subscription or any transactions under the account you used to create this public post.

     

    Please see https://helpx.adobe.com/account/individual/billing-and-payments/payment-and-billing-issues/unknown-charge-on-bill.html to locate the account with your recent purchase. You will need to log in with the correct account to access or manage the services you purchased, ​@RameshSal.

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