I need a help to refund money! I Canled subsrybciton, but no mony back!

Forum|Forum|1 month ago
May 30, 2026
1 reply
47 views

A

AxelMatt

Community Expert

@nickb39595963 You’d be better off posting on the Account, Payment, & Plan | Adobe DME forum.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI

nickb39595963Author

Participant

I am extremely frustrated. I need to speak with a real Adobe support representative, not a chatbot or forum.

I have an issue regarding a refund and it cannot be resolved through automated responses. There is no phone number, no email address, and no clear way to contact a human agent.

Please escalate my case and connect me with a real person as soon as possible. I need assist

ance with getting my money back.

Thank you.

Jeff_A_Wright

Community Manager

Thank you for posting to this public discussion forum, @nickb39595963.

I am sorry for the problems you have encountered managing your commitment and using our services. I can confirm that the subscription you started recently was canceled by you the next day. Refunds are issued automatically and take up to 14 days.

Please see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html for more information on the cancellation and refund process.

Please update this public discussion thread if you have any additional questions, @nickb39595963.

Remix with Firefly Community Gallery

Thousands of free creations to fall in love with and remix in Firefly.

Explore now

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded