I need a refund of my money

Question

I need a refund of my money. The premium was and absolute scam. What i wanted was not what I was given. I was still debited despite having 7days trial period. Please I unsubcribed as soon as I found out it was not what I wanted . I demand a refund

Jeff_A_Wright · Accepted Answer

Thank you for posting to this public discussion forum, @Uwem+becky.

I am sorry our services did not meet your expectations. The subscription you started today is through the Google Play Store. Please see https://support.google.com/googleplay/answer/7018481 for information on how to cancel your new subscription.

For more information on Google Play’s Refund policies, see https://support.google.com/googleplay/answer/2479637.

Please update this public discussion thread if you have any additional questions.

kglad · Answer

​@Uwem beckyno one here can unsubscribe for you. you must do that yourself.make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.htmlfor info on how to cancel your subscription, this page describes the few steps involved,https://helpx.adobe.com/manage-account/using/cancel-subscription.htmlif you want to cancel but are unable to follow the steps described in the "how to cancel page", you probably have a payment error that you need to repair before cancellation is allowed,https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

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