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giselehuman
giselehuman
Participant
June 23, 2025
Question

I need access to invoices older than 3 years

  • June 23, 2025
  • 1 reply
  • 373 views

Hey Adobe community, I need access to invoices older than 3 years. I have invoices up until July 2022 but I need invoices from 2021 - 2022. Anyone got any idea how I can recieve these? 

1 reply

Kanikas
Community Manager
KanikasCommunity Manager
Community Manager
June 23, 2025

Hi iselehuman,

 

Unfortunately, we cannot get invoices more than 3 years old. 

Let us know if you need help with anything else. 

 

Thanks 
^KS

giselehuman
giselehumanAuthor
Participant
June 23, 2025

Hey, 

well at the bottom of billing history, it says "Invoice history can only be accessed for the previous 3 years via Account. Please contact Customer Support if you wish to access invoice history prior to this time period." - so I am trying to figure out who to contact to get those invoices, which can apparently be accessed. 

Kanikas
Community Manager
KanikasCommunity Manager
Community Manager
June 23, 2025

Hi there, 

You can try and get in touch with our support, here:


^KS

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