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A
Anonymous
June 9, 2020
Question

I need an other e-mail address for our invoices

  • June 9, 2020
  • 1 reply
  • 338 views

Hi Adobe, a big issue for us is this: our administration wants to receive our invoices (by downloading in our account) at an other e-mail address. It's not possible for reasons to change my account name into the e-mail address for our administration. Is it possible to make the possibility to fill in the e-mail address where we can received the downloaded invoices?

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1 reply

M
Community Expert
Manan JoshiCommunity Expert
Community Expert
June 9, 2020

Hello,

Sorry to hear that you are facing trouble but unfortunately you will not find the help you need at these forums. These are peer to peer forums and no one here has access to your account information. You will have to contact Support for the resolution of your issue. Click on the following link
https://helpx.adobe.com/contact.html
Make sure you are logged into your AdobeID, your browser has cookies enabled and no script blocker is enabled. Click on the chat icon on the bottom right.
Also be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y

-Manan

-Manan
markg88184113
markg88184113
Participant
December 9, 2020

I tried this myself and was given some bullshido about Data protection law as the reason why I cant set an email address to receive the invoices to!!! How backwards is that. every other IT related account we have allows for invoicing to a secondary email address so why cant Adobe do it?

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