I NEED HELP PLEASE HELP ME

Forum|Forum|7 months ago
July 2, 2025
3 replies
115 views

I BOUGHT THE AE monthly subscription but never used it, now it wants me to pay TWO HUNDRED dollars to cancel my subcription, can anyone help me please i do not have the money to cancel my subscription let alone pay for it everymonth!!!!!!

kglad

Community Expert

that was your agreement: check the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

John T Smith

Community Expert

To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html

-Do be aware that cancelling early means paying 1/2 of the remaining subscription time as a fee
-This is cancelling AFTER the trial converts to paid and BEFORE the end of the subscription
-Not using the program(s) does not mean you do not have to pay
-If you rent a car and park it in your garage and never drive it, or you rent an apartment and you never live in it, you are still obligated to pay

nishu_kush

Community Manager

Moving the thread to the Account, Payment, & Plan forum.

Thanks,
Nishu

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