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kevinr93556
Participant
October 8, 2019
Question

I need help to contact adobe support service, tried to call twice and nothing

  • October 8, 2019
  • 1 reply
  • 136 views

Hi i recently get an email from adobe teling me that my account gonna be shut down only because it's from Venezuela, but i move on to mexico a few years ago and i got a creative cloud license, sooooo don't want to lost it!!! need to change my account Contry..

 

Please Help

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    1 reply

    ProDesignTools
    Community Expert
    Community Expert
    October 9, 2019

    Hello, see the bottom of this Adobe help page:

     

    https://helpx.adobe.com/la/x-productkb/policy-pricing/executive-order-venezuela.html

     

    Contacting Adobe Customer Care as stated there is the only course of action.