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Participant
December 15, 2019
Answered

i need help with canceling a plan please

  • December 15, 2019
  • 1 reply
  • 306 views

Hi, I wanted to buy a Lightroom plan for one year

and somehow I have billed for 2 plans of lightroom and 2 photographer plans I don't even need

and I can't find a way to cancel it.

can someone please help me with that?

 

This topic has been closed for replies.
Correct answer LinSims

This is a public forum, not Adobe support. Users here can't provide support for account, subscription, or billing issues..

Click the following to contact Adobe customer support staff for help: .

https://helpx.adobe.com/contact/support.html.

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. .

Click the chat icon at the bottom right of the page to open a chat session. Typing AGENT into the chat window should connect you directly to a CSR rather than the AI.

1 reply

LinSims
Community Expert
LinSimsCommunity ExpertCorrect answer
Community Expert
December 15, 2019

This is a public forum, not Adobe support. Users here can't provide support for account, subscription, or billing issues..

Click the following to contact Adobe customer support staff for help: .

https://helpx.adobe.com/contact/support.html.

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. .

Click the chat icon at the bottom right of the page to open a chat session. Typing AGENT into the chat window should connect you directly to a CSR rather than the AI.