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Participant
December 14, 2021
Question

I need help with my plan

  • December 14, 2021
  • 1 reply
  • 131 views

I am a first year student and I bought the adobe for student plan with my school account.

And somehow the plan was automatically changed into the adobe enterprise plan which made me unable to change anything from my account. 

I had bought the other student plan with differrent account. How can I cacel the enterprise plan?

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    1 reply

    Community Expert
    December 14, 2021

    Hello @HUYNH TUONG L22237192ta4p,
    Sorry to hear that you are facing trouble. Unfortunately, you won't find the help you need at these forums. These are peer-to-peer forums, with no one here having access to your account information. You need to contact support.
    To contact support see the instructions given at the link below
    https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
    Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
    https://tinyurl.com/y7cfrr7y
    -Manan

    -Manan