I NEED MY MONEY BACK

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CANCELO EL PLAN, NO USO ESA APP Y NECESITO MI REBOLSO DE DINERO

AkanshaAshra

Community Manager

Hi @Beauteous_teacher4041,

Thank you for posting in the community.

We can see that you’ve already connected with our Support team. We can confirm that your subscription has been successfully canceled and the refund has been processed.

The refunded amount should be credited to your original payment method within 10–14 business days.

If you have any other questions, feel free to let us know. We’re happy to help.

^Akansha

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kglad

Community Expert

and, in addition to reading @Manan Joshi ‘s post, check your account ( https://account.adobe.com ) and confirm everything is cancelled.

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M

Manan Joshi

Community Expert

If your are eligible you get an automatic refund which is processed in 10-14 days. See the following article for refund eligibility

https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

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-Manan

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