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L
Lanz2
Participant
February 19, 2020
Question

I need to change my invoice

  • February 19, 2020
  • 1 reply
  • 165 views

I need an invoice for my purchase, but since Im in mexico the local regulation requires the invoice to have certain information that doesn't come on the invoice in the system. How can I request changes on my invoice?

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1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
February 19, 2020

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730

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