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Participant
January 10, 2024
Question

I need to update my payment card

  • January 10, 2024
  • 2 replies
  • 114 views

 I don't have this option

This topic has been closed for replies.

2 replies

kglad
Community Expert
Community Expert
January 10, 2024

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

kglad
Community Expert
Community Expert
January 10, 2024

i'm assuming you do NOT have a teams or enterprise subscription.  if that's incorrect, please repost.

 

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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