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Participant
June 11, 2022
Question

I no longer have access to portfolio domain

  • June 11, 2022
  • 2 replies
  • 364 views

I had to get rid of my personal adobe account while I am attending a university because they are paying my subscription to Adobe Creative Cloud. When I had my own account, I created a Behance page and website with Adobe Portfolio. I am not sure how I can go about to get the information for these because I cannot remember what login information I used for the account. I need to technically delete both the Behance and the portfolio because I need to create a new one but I am still using the same name that I used previously. 

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2 replies

Nancy OShea
Community Expert
Community Expert
June 12, 2022

You will need your old log-in ID and password.  Nobody here can help you with that.

Contact Portfolio support team below.

https://help.myportfolio.com/hc/requests/new?ticket_form_id=177168

 

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
June 12, 2022

you should choose a new adobe id for your new account.  everything else can be the same.