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Zeinab12345
Participant
May 16, 2026

I opened a subscription and trialed it during the free trial, then cancelled the subscription but it still charged me annually $31.99. When I don’t want anything to do with. I request a refund please to my account thank you

I opened a subscription and trialed it during the free trial, then cancelled the subscription but it still charged me annually $31.99. When I don’t want anything to do with. I request a refund please to my account thank you.. check the image it says cancelled at the bottom. It happened on the 10/05/2026.

    1 commentaire

    kglad
    Community Expert
    Community Expert
    May 17, 2026

    ​@Zeinab12345 

     

    check your account, https://account.adobe.com

     

    does it show everything is cancelled?