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jozefg74728001
jozefg74728001
Participant
October 7, 2021
Question

I pay for a plan but I don't have one

  • October 7, 2021
  • 2 replies
  • 165 views

Hi. there are transfers from my account for the adobe plan. unfortunately I can't contact adibe to explain it. The situation looks like this Adobe withdraws money from my account and on my account it shows that I do not have a vegi plan right now. what should I do?

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
October 10, 2021

Sorry, I don't know what a vegi plan is.

 

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https://account.adobe.com/plans

 

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea— Product User & Community Expert
M
Community Expert
Manan JoshiCommunity Expert
Community Expert
October 8, 2021

Hello @jozefg74728001,
Sorry to hear that you are facing trouble. Unfortunately, you won't find the help you need at these forums. These are peer-to-peer forums, with no one here having access to your account information. You need to contact support.
To contact support see the instructions given at the link below
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
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