I purchased a license on may 28 but can't use it as it keeps asking me to purchase and its looping my account to extract payment which is already done

Question

Here is my payment receipt no. since 24 hours now, but adobe keeps asking me to subscribeAE05700503402CUS

kglad · Answer

follow the steps here to resolve the cc sign in/out loop - https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

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