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chairman+chairman
Participant
May 30, 2026
質問

I purchased a license on may 28 but can't use it as it keeps asking me to purchase and its looping my account to extract payment which is already done

  • May 30, 2026
  • 返信数 1.
  • 15 ビュー

Here is my payment receipt no. since 24 hours now, but adobe keeps asking me to subscribe

AE05700503402CUS

    返信数 1

    kglad
    Community Expert
    Community Expert
    May 30, 2026

    follow the steps here to resolve the cc sign in/out loop -  https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html