I purchased a subscription but it doesn't come in my account

I purchased a subscription of 1596.94 INR

But i don't get premium 😭

Correct answer kglad

check your account, https://account.adobe.com and verify everything is what you expect.

then sign out of the cc desktop app

then exit the cc desktop app and reopen it. sign in with the same adobe id/pass used to confirm your subscription.

Correct answer

Community Expert

check your account, https://account.adobe.com and verify everything is what you expect.

then sign out of the cc desktop app

then exit the cc desktop app and reopen it. sign in with the same adobe id/pass used to confirm your subscription.

Hey @mohit_12178

Could you try logging out of your creative cloud app and logging back in?
Cheers
Nate

Sign up