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I purchased credits and they disappeared

I purscahed credits and they are not showing up at all

ShivangiGuptaCorrect answer

Community Manager

Hi @jessicaparker7818,

Thanks for writing in. I reviewed your account info however I could not find any recent purchase on this email address.

Please check your mailbox if you received any confirmation of the subscription.

Let us know if you have any additional quetsions.

^Shivangi

Community Expert

@jessicaparker7818

click your avatar at the upper right and check your credits,

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Correct answer

Community Manager

Hi @jessicaparker7818,

Thanks for writing in. I reviewed your account info however I could not find any recent purchase on this email address.

Please check your mailbox if you received any confirmation of the subscription.

Let us know if you have any additional quetsions.

^Shivangi

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^Shivangi

Community Expert

Generative AI credits or Adobe Stock Credit Packs?

Check your online account by logging-in below.

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Nancy O'Shea— Product User & Community Expert

Community Expert

Which credits are you talking about? Adobe Stock?

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-Manan

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