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Participant
April 25, 2025
Answered

I renewed my subscription, I opened LRC and I am told "This is the last day of my subscription"...??

  • April 25, 2025
  • 2 replies
  • 285 views

As I have put in the subject line of this message, I just renewed my subscription, I opened Lightroom Classic and I have the following message:

We can’t verify your subscription status.

This is the last day of your Lightroom Classic subscription.

We can’t reach the Adobe servers. This may be because you’re not connected to the internet. Check your connection and try again below. If you’re still having issues, please see our connectivity troubleshooting guide.
 
What is going on? any help will be greatly appreciated 
LR version 14.3
Windows 11
 
Correct answer Srishti_Bali

Hi @sotiris_13

 

Thanks for reaching out! I just checked, and it looks like you have a new Photography plan that you renewed recently. Please follow the steps outlined here: https://adobe.ly/4jMpOMj and let us know how it goes.

 

Regards,

Srishti

2 replies

Srishti_Bali
Srishti_BaliCorrect answer
Legend
April 25, 2025

Hi @sotiris_13

 

Thanks for reaching out! I just checked, and it looks like you have a new Photography plan that you renewed recently. Please follow the steps outlined here: https://adobe.ly/4jMpOMj and let us know how it goes.

 

Regards,

Srishti

Participant
April 25, 2025

Problem fixed. Thank you!

gupta shivangi
Legend
April 25, 2025

Thanks for keeping the thread updated. We're glad that everything is working as expected. 

Give us a shout if you have any queries in future.
^Shivangi

kglad
Community Expert
Community Expert
April 25, 2025

check your account, https://account.adobe.com

 

any payment problem?