I request kindly refund

Question

Hello , in February 19 I paid 36,59 euro for the adobe reader , so i could use the features that i was promised that they would work , like export doc and import doc , but they didn't , so I ask for the refund , please, I had called the assistance number but they were not good at helping me, so please, I ask for the refund , kindly .

Jeff_A_Wright · Answer

Thanks for posting, ​@F.TAHER.I am sorry you did not find more value in our offerings, and for any problems you have encountered managing your subscription commitment.I show that both of your plans are currently past due. Please click onhttps://helpx.adobe.com/contact.html?rghtup=autoOpento speak with a member of our team who can help you correct your account and make any refund requests.For more information on the cancellation and refund process, seehttps://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html#annual-paid-monthly.Please update this public discussion thread if you have any questions.

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