I still need help with my subscription

Hello Adobe Support,

I subscribed to Adobe Lightroom in April. At that time, my monthly payment was around ¥1,480. However, I recently noticed that the monthly charge increased to ¥3,828, even though I have not been actively using the service.

I also discovered that there is an Adobe Stock 10 Assets a Month subscription on my account. I do not remember subscribing to this plan, and I was not aware that it was being charged to my credit card.

For the past four months, monthly payments have been charged to my credit card. Today, when I checked my account, I was surprised to see these charges. I have now canceled the subscription, but the cancellation page shows an additional charge of ¥13,920, which I cannot afford.

I kindly request that you review my account, explain how these charges occurred, cancel all active subscriptions, waive any cancellation fees if possible, and consider a refund for the charges because I did not intend to subscribe to Adobe Stock and have barely used the services.

Thank you for your understanding and assistance.