I subscibed to Adobe but only used it once, why am I still being charged?

Thank you for posting, ​@amazing_worldview5E0C.

I’m sorry for the confusion and concern regarding these charges.

I reviewed the subscriptions associated with this account and found two separate Adobe Acrobat Pro subscriptions. The first subscription was started on July 31 and canceled on August 4. A second Adobe Acrobat Pro subscription was then started on August 8.

At this time, the August 8 subscription is past due. Before the subscription can be canceled, the billing issue on the account must be resolved.

Since account-specific billing issues cannot be addressed in this public discussion, please contact us directly so we can help correct the account and review the subscription status with you: https://helpx.adobe.com/contact.html?rghtup=autoOpen.

You can also review the subscriptions currently associated with your Adobe account by signing in here: https://account.adobe.com.

For additional information about Adobe subscription terms and cancellations, please see: https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html.

Please update this public discussion thread if you have any additional questions, ​@amazing_worldview5E0C.