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Participant
July 16, 2025
Question

i subscribed to Adobe Acrobat Pro free trial but i got charged full amount instantly !!

  • July 16, 2025
  • 2 replies
  • 176 views

i subscribed to Adobe Acrobat Pro free trial  7 days
but i got charged full amount instantly !!

i just canceled my plan but how i got refund 

2 replies

Jeffrey_A_Wright
Community Manager
Community Manager
July 16, 2025

Abdul, sorry for any confusion. Acrobat is a trial with payment, and a refund is available within an allotted time. Please see https://adobe.ly/44Nhkia for complete details. I can confirm that you successfully canceled your plan for Acrobat. Any refunds issued will take seven to 14 business days, depending on the financial institutions involved. ^JW

John T Smith
Community Expert
Community Expert
July 16, 2025

This is a public forum with mostly other users, not Adobe support
Nobody here in a public forum can see your account information
Help Center https://helpx.adobe.com/support.html is a good place to start
What do you see for your account at https://account.adobe.com/
-if you cancelled, did you save the verification email?

 

Refunds take up to 14 business days to process