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Participating Frequently
September 13, 2025
Question

I think there's intentional blockage to plan cancellation page

  • September 13, 2025
  • 2 replies
  • 77 views

I tried accessing the cancellation page from multiple devices but they will not load correctly, thus I cannot cancel my plan, I think that is ridiculous.

2 replies

John T Smith
Community Expert
Community Expert
September 30, 2025
kglad
Community Expert
Community Expert
September 30, 2025

try using a mobile phone's updated non-opera browser with wifi disabled.

Community Manager
September 30, 2025

Hi denver38340605nf90,

We are sorry for the experience. Please refer to this article related to this error and let us know if it helps: https://adobe.ly/4mL1hIC

Looking forward to your response.


^Shivangi