I thought I canceled but I was charged today

Thank you for posting to this public discussion forum, Nellyloraine.

I am sorry that you did not find more value in our services, and any problems you have encountered in reaching us.

I see that you did begin the self-cancel process listed at https://adobe.ly/4uHxmp9 if you have questions about the fees that are being charged, Nellylorraine, then click on https://adobe.ly/4uNl4vy to speak with a member of our team who can help you further.

I don't see any records of any previous attempts to reach us, so please use a different device if you cannot contact anyone or are redirected to this public discussion forum, Nellylorraine.

For more information on the cancellation and refund process, see https://adobe.ly/4eIrNC6.

Please update this public discussion thread if you have additional questions, Nellylorraine. ^JW