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dhenfelipe8
Participant
April 14, 2026
Question

I thought the teacher account was free, so I subscribed, but I keep getting charged. It’s difficult to cancel! There’s no phone number, no email, and no telephone support.

I thought the teacher account was free, so I subscribed, but I keep getting charged. It’s difficult to cancel! There’s no phone number, no email, and no telephone support.

    4 replies

    kglad
    Community Expert
    Community Expert
    April 14, 2026

    cancel subscription, https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

     

    understanding cancellation 

    fees, https://helpx.adobe.com/uk/manage-account/using/creative-cloud-subscription-terms.html#cancel

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    dhenfelipe8
    Participant
    April 14, 2026

    says here that I don not have any subscriptions but they’ve been charging me for three months now

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    Peru Bob
    Community Expert
    Community Expert
    April 14, 2026