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nillyd71224040
Participant
November 22, 2019
Question

I updated my paying method and still my account is not working

  • November 22, 2019
  • 1 reply
  • 182 views

recently I was asked by adobe to update my paying method but now my account stopped working. when I sighned in to the website it says I only have a freee account only, but I am paying! I tried to get in contact with the help center, but it says help is unavailable to my number 😞 what can I do to get help? I feel very angry.

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1 reply

AxelMatt
Community Expert
Community Expert
November 22, 2019

This is a public forum, not the link to Adobe support. Sorry, but we're normal users and we can't help with account and/or payment problems.

Please click the link below to contact Adobe staff to help. 

 

Be sure to remain signed in with your Adobe ID before accessing the link below 

You have to allow 'cookies' in your web browser for this to work 

https://helpx.adobe.com/contact/support.html 

 

 

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