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Participant
September 1, 2026
Question

I've been charged 23.59USD having no active subscription. AI chat doesn't help at all.

  • September 1, 2026
  • 3 replies
  • 14 views

I've been charged 23.59USD having no active subscription and none listed in my profile. AI chat doesn't help at all.

    3 replies

    kglad
    Community Expert
    Community Expert
    September 1, 2026
    Participant
    September 1, 2026

    I have no active plans/subscriptions unless they are hidden

     

    kglad
    Community Expert
    Community Expert
    September 1, 2026

    @Admired_videographer851a 

     

    is that the account shown at https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html