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manuel_jesus_antonio_3105
Participant
July 10, 2025
Question

I've been charged for a while but i don't have suscriptions or anything related to adobe

  • July 10, 2025
  • 2 replies
  • 69 views

I've been charged with "PR adobe CR" for a while and don't see where to cancel any suscription. I've checked my two emails that I have but there is no active plan.

Need help with this or I will report to my bank instead. Thanks!

2 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 10, 2025

start here, https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html

 

if you still don't recognize the charges, contact your credit card issuer and report fraud.

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
July 10, 2025

Manuel, I am sorry, but I don't see any active subscriptions, memberships, or recent purchases under the account you used to post to this public discussion forum. Please log in using the account you used to make the purchase, if you want to manage the subscription or access the service have purchased. You can use the steps listed in https://adobe.ly/45Zw3Jb if you need to request a password reset. ^JW

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