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Participating Frequently
Aug 22, 2026 9:17 PM UTC
Answered

I've had the Behance Pro Annual Subscription for 1 year and want to cancel but when i try to cancel on the Adobe website it keeps giving me an error message.. How do I cancel?

I've had the Behance Pro Annual Subscription for 1 year and want to cancel but when i try to cancel on the Adobe website it keeps giving me an error message.. How do I cancel? 

    kglad
    kgladCorrect answer
    Community Expert
    Aug 23, 2026 7:24 PM UTC

    @Serendipitous_mind9055 

     

    you should use chat to contact an adobe agent.

    9 replies

    Participating Frequently
    Aug 23, 2026 7:19 PM UTC

     

     
     
     
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    Participating Frequently
    Aug 23, 2026 7:17 PM UTC

     

     
     
     
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    kglad
    Community Expert
    Community Expert
    Aug 22, 2026 11:41 PM UTC

    what error?

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    Participating Frequently
    Aug 23, 2026 12:42 AM UTC

    I go to PLANS, click MANAGE PLAN, click CANCEL YOUR PLAN, it buffers, then takes me back to my Account Plans page and a Red Error message pops up from the bottom of my browser screen saying AN ERROR OCCURRED. PLEASE TRY AGAIN (you can see in the screenshot i just took). That Error pops up every time and no matter what browser or hardware i use, i get the same thing. its literally stopping me from canceling my plan.

     
     
     
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    kglad
    Community Expert
    Community Expert
    Aug 23, 2026 12:04 PM UTC

    ​@Serendipitous_mind9055 

     

    try using a mobile phone's updated non-opera browser with wifi disabled to cancel your plan

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