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October 26, 2026
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I've moved to the UK from Australia and can't find how to update my location and pay my subscription in £ rather than AUD

I've moved to the UK from Australia and can't find how to update my location and pay my subscription in £ rather than AUD

    Manan JoshiCorrect answer
    Community Expert
    October 26, 2026

    3 replies

    kglad
    Community Expert
    Community Expert
    October 26, 2026

    The country associated with your adobe id must match the store you purchase from and must match the payment address. otherwise, change what's necessary:

     

    change your country on adobe.com, https://www.adobe.com/international/selector/

     

    change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

     

    change credit card and/or billing address, https://helpx.adobe.com/manage-account/using/update-billing-information.html

     

    change currency - https://forums.adobe.com/thread/1999694

     

    change store - http://www.adobe.com/store_selector/storeselector.html

     

    change adobe.com website language - https://forums.adobe.com/thread/1999693

     

    change age - https://helpx.adobe.com/nz/creative-cloud/kb/you-eligible-cc.html

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    AkanshaAshra
    Community Manager
    Community Manager
    October 26, 2026

    Hi @Divine_listener2236,

    Thank you for reaching out to the community.

    We checked your account and can see that your Adobe Acrobat AI Assistant Plus subscription is currently active.

    If you would like to cancel the subscription, you can follow the steps provided in this Adobe article: 

    Cancel Adobe trial or subscription

    For information about refund eligibility, please review the cancellation and refund terms applicable to your plan here. Refund eligibility depends on the plan type and when the cancellation takes place.

    Understand Adobe's subscription terms and refund policies

    We hope this helps clarify the next steps. Please feel free to let us know if you have any other questions, and we’ll be happy to guide you.

    ^Akansha

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    Manan JoshiCommunity ExpertCorrect answer
    Community Expert
    October 26, 2026